Can foreigners operate a office administration & support business in Indonesia?

Yes. KBLI 82100 (Aktivitas Administrasi Kantor dan Penunjang Kantor) is TERBUKA — open to 100% foreign ownership via PT PMA. No local Indonesian partner required.

What license is required for KBLI 82100?

KBLI 82100 has a Rendah risk classification. Required license: NIB. Processing time: Otomatis.

KBLI 82100 is the Indonesian business classification code for "Aktivitas Administrasi Kantor dan Penunjang Kantor" (Office Administration & Support). It falls under Section N of KBLI 2025, the Indonesian Standard Industrial Classification updated by BPS (Regulation 7/2025), effective June 18, 2026.

How did KBLI 82100 change from KBLI 2020 to 2025?

KBLI 82100 was mapped from previous codes 82190, 82110 (KBLI 2020). All businesses must migrate to KBLI 2025 by June 18, 2026 per BPS Regulation 7/2025.

Breadcrumb

Call center customer service helpdesk telephone support

KBLI 82100★ Gold-Tier Intel

Office Administration & Support

Aktivitas Administrasi Kantor dan Penunjang Kantor

📋 Section N — Administrative & Support Services

✅Open· 100% ForeignLow RiskAggregated

Office administration and support services — providing day-to-day office management, administrative support, document preparation, mail handling, reception services, and general office operations for other businesses. This includes virtual office services, shared office management, secretarial services, and outsourced back-office functions. You run the office so your client can focus on their business.

Licensing & Requirements

What You Need

Risk LevelLow (Rendah)

License TypeNIB

ProcessingOtomatis

Foreign Ownership100% Open

AuthorityBKPM / OSS

PP28/2025 Licensing Data1 scale

Mikro, Kecil, Menengah, BesarLow RiskNIB⏱ OtomatisFiktif Positif

Post-License Obligations1

Menyampaikan laporan kegiatan usaha kepada Menteri Perdagangan

→ Submit periodic business activity reports to regulator

All scales (Mikro/Kecil/Menengah/Besar): Low risk (Rendah). NIB issued automatically.

PMA

Fully open — 100% foreign ownership.

2020 → 2025

Consolidated in KBLI 2025 (MATCH_CON_AGGREGAZIONE). Multiple office service sub-categories were merged into 82100. The consolidation reflects the modern reality that office support is a single integrated service, not a collection of separate activities.

Bali Intelligence

Virtual office services are booming in Bali — every PT PMA needs a registered office address, and not every company needs (or can afford) a physical office. Virtual office providers in Denpasar, Seminyak, and Canggu offer domicile addresses, mail handling, meeting rooms, and basic admin support from IDR 1-5M/month. The demand comes from the thousands of foreign-owned PMAs that need a legal business address in Bali. Beyond virtual offices: co-working space operators often need 82100 alongside their real estate code, and outsourced admin/bookkeeping services for small PMAs are a steady business. The low risk rating at all scales makes this one of the easiest service businesses to set up.

Foreign Workers

TKA Eligible Positions

Kepmenaker 228/2019 — Category 17: Konstruksi

181 in category

1345Senior Business Development ExecutiveSenior Eksekutif Pengembangan Bisnis

1345Business Development AdministratorAdministrator Pengembangan Bisnis

Kepmen 228/2019 lists 181 TKA-eligible positions in this category. Selection optimized using ISCO classification methodology.

KEDUA Provision — Directors & Commissioners Exemption

Directors and Commissioners who do NOT manage personalia can work without being listed in the jabatan.

Complementary Codes

68112 — If you lease the office space itself (real estate)
69200 — If you provide accounting/bookkeeping alongside admin
82200 — If you also operate call center/customer service functions
63122 — If your virtual office includes a web portal/platform

✅Open· 100% ForeignLow Risk